What the Customer Wants

What the Customer Wants There has been the occasional debate between two schools of thought: You need to ask the customer what he/she wants; and, The customer doesn’t know what he/she wants until we show them (remember ol Steve Jobs?) A bulk of the views I’ve come across so far lie on the side of ‘ask the customer’. However, it […]



B-schools, MBA grads & Their Priorities

Many b-schools in India are tilting less toward business, management, and ethics; more toward finishing skills. With a strong (and often desperate) focus on placements, they go an extra mile to add superficiality to students. From a scary importance on cracking interviews, having a cocky attitude, and the ability to fib-on-the-fly. Unknowingly, they’re doing the students a great disservice. Students who enroll with […]



Sharpen your Business Focus

Image: source When starting one’s business, a set of people will advice you to keep a sharp focus when it comes to offerings or purpose. Another group might suggest offering as many products or services as possible, to minimize risk. And both groups could defend their views till the cows come home. However, in most cases, it is most prudent for you […]



Job Quotas or Meritocratic Politics?

Image: source Developed countries continue to struggle to identify industries, areas of business, skillsets and employment opportunities that will make their workforce, abilities and manufacturing resources relevant again in a world of cheap labor and low cost manufacturing from developing countries. At such times, instead of leveraging the inherent potentials we in India have, to gain more ground in the […]



Business – whenever, wherever

If you got to start your business, you can’t always wait for real estate prices to be right. Sometimes, you just start..Wherever.! (Saw this on some random inner road on the outskirts of Pune) For those still wondering, that is a car covered with clothes that a man is trying to sell to passers by. And while I was there […]



Layers of BS

Ever realized how much time we spend each day either building a thick layer of ‘unnecessary’, and/ or scraping a thick layer of it. Rather than build quality products and services, we tend to build our own imaginary features, declare our products/ services to be the absolute best without the real stuff to prove it. Facts are covered up, hyped, or […]



We Deliver.!

Several years back, I used to work in the ever so famous BPO (Business Process Outsourcing) Industry in one of India’s IT hotbeds, Bangalore. My job involved providing technical assistance to North American customers of our pretty impressive all-in-one printer range. And just when I thought the monotony would leave me permanently depressed, or worse, brain-damaged, I received an email […]



Bumblebee

According to the theories of Aerodynamics, the bumblebee should be unable to fly. The size, weight, and shape of its body, in relationship to its total wing span make it technically impossible to fly. The bumblebee, however, being ignorant of those theories, goes ahead and flies anyway. I was reading an article about how some researchers are expecting another recession […]



Be your best judge

This is a small extract from Michael E. Gerber’s ‘Awakening the Entrepreneur Within’. Michael Gerber is the bestselling author of The E-Myth Revisited, E-Myth Mastery. He says “Unfortunately, most businesses don’t close soon enough. They just linger on and on and on, surviving as best they can. Entrepreneurs should never create a business simply because it can survive. To do […]



Way to go, Alok.!

Interestingly, a few years ago, I came across this interview with Alok Mittal on the internet. Alok is the Managing Director at Canaan Partners, one of the leading VCs in the technology and healthcare businesses, the world over. And in that interview, Alok was talking about their investment in techTribe a few years earlier. techTribe, by the way, happens to […]