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The Non-Financial Side of Business

The Non-Financial Side of Business A call with an industry colleague last week set in motion, thoughts on how we measure individual or business success. As a kid growing up in India in the 80’s, studies used to be quite a tricky part of life. Studying history, for instance. We had a ton of dates…

Seasons Greetings Y’all.!

Seasons Greetings Y’all.! Compared to businesses abroad, companies in India have been notorious for having too many public/festival holidays. And employees, of course, have always been grumbling about not having enough. There are numerous and diverse religions and cultures here. And its our collectively celebrating festivals is what makes Indian culture unique and rich in itself. Now…

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Sell Blankets to Eskimos

Sell Blankets to Eskimos This post requires you to think a bit. Might be difficult on a Friday night, but do give it a thought over the weekend. We all know how challenging the life of a salesperson can be. Unrealistic sales targets, unwelcoming prospective customers, unending follow-up calls and meetings. And then demoralizing posters outside offices and the crushing…

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Just Like That

Just Like That I have always disliked the idea of businesses buying, and friends forcing ‘Likes’ on Facebook. The number of likes really skews the picture. It makes it difficult to differentiate between a business that has bought 300 likes from one that has earned 200 likes with quality business and customer delight. Surely, Twitter, feedback, and public reviews…