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Customer is KingDesign ThinkingHuman BehaviourImprove

We Deliver.!

by Shrutin ShettyJune 24, 2011March 2, 2018

We Deliver.! Several years back, I used to work in the ever so famous BPO (Business Process Outsourcing) Industry in one of India’s IT hotbeds, Bangalore. My job involved providing technical assistance to North American…

Customer is KingLife or something like it

Compromise? Don’t!

by Shrutin ShettyOctober 22, 2010March 10, 2018

Compromise? Don't! Several foreign countries have been following the professional hire-n-fire policy for several years if not decades, now. We Indians on the other hand, still go strong on references and the 'chalta hain' (a…

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