Category: Design Thinking

Towards a Better Mask – 3

An internal project under Rattl has been to try create a better mask for the (Covid) times.

While it is possible we fail to actually create an ideal one, the exercise so far has been a learning one.

This is post #3.

Post 1 listed some basic criteria and good to have features that served as guidelines/constraints and some initial sketches.

Post 2 factored in all the basic criteria and most of the ‘good-to-have’ features, in that it was transparent (though slightly off the mark) and had reasonably good circulation.

Based on the basic criteria, good-to-have features and general observation of regular folk preferring a handkerchief to a mask (walking through markets, handkerchiefs seem to be a preferred choice, especially for those needing to wear it all day), the next prototype has the following:

  • Addresses all basic features (though I didn’t have the time to cut out a section so it fits better around the nose)
  • Safety (basic criteria) is far higher than a handkerchief
  • Regarding ‘good-to-have’ features, it wasn’t transparent, but circulation was probably better than with handkerchiefs

What it is, is a section (slightly less than half) of a takeaway plastic soup bowl between the folds of a regular handkerchief.
Used a mini vice to hold the bowl in place, and cut it with a rotary tool.

Since a good number of people prefer a handkerchief (possibly due to convenience and affordability), but are probably not aware of the limited safety provided, this design simply offers a safer handkerchief.

Strings from the bowl (how about call it mask henceforth? 😁) run along the ends of the handkerchief folded in half (how people normally fold it before tying).
How it is different or safer than regular handkerchiefs, is the plastic over the nose and mouth section prevents any direct spit/particles from anyone nearby landing on the handkerchief from passing right through.

The bulge creates breathing room, something both handkerchiefs and regular masks don’t offer, and which is what causes a lot of people to slide them down or stop wearing them – the suffocation.

The small breathing space offered by the curvature of the bowl makes it more comfortable to wear, and the bottom section of the handkerchief can be partly folded into the bottom section of the mask, to allow for better ventilation while not giving direct exit to any germ from the user.

Let me know what you think!

Previous post Towards a Better Mask – 2

Towards a Better Mask – 2

An internal project under Rattl has been to try create a better mask for the (Covid) times.

While it is possible we fail to actually create an ideal one, the exercise so far has been a learning one.

This is post #2.

This was part experiment, part fun. I’ve always been fascinated with the idea of using car components for things. For instance, a dream is to someday replace the sofa in the hall with car seats.

Back to the topic, affordability comes from using empty soup bowls from an earlier food delivery. 😛 

As for the funny white extensions on the sides, they are cardboard (from some box) and inside it lies the “protection” – A decent quality car air-conditioning filter. The entire AC filter comes for a few hundred bucks, and I barely used 10-15% of one. There’s a section of folded filter, and a second single layer where that white section joins the s̶o̶u̶p̶ ̶b̶o̶w̶l̶  mask via a ~1.2 cm opening [below].

So that’s double layer of protection! The plastic section wouldn’t allow the virus in. And the front is transparent to allow for better human interaction. With this particular prototype, the nose cut-out was not deep enough so the transparent section focused more on the beard, but ideally, it would give a view of the mouth and part of the nose.

If you’ve seen the criteria listed in the 1st post of this series, this one prototype addresses:

Among the basic criteria:

  • Protection
  • Affordability
  • Partly achieves ‘breathable’
  • Addresses gaps on the sides of the nose

And among Good-to-have features:

  • Transparency (almost on this one, but should be easy to fix)
  • Partly addresses good circulation (by being a few centimeters away from the mouth and nose, it allows for a more open, relaxed breathing setting as opposed to most regular masks)

Of course the air filtering packs on the sides are huge and unwieldy. General comfort too wasn’t great as I simply used the elastic bands from a used surgical mask so it was tight (to the point it almost took my eye out when the nose protection cushion slipped out and the strain of the bands pushed the jagged plastic edge in my eye as I was fumbling around trying to take a selfie with the mask on.

Anyway, till the next prototype…

Previous post Towards a Better Mask – 1                                                                  Next post Towards a Better Mask – 3

Towards a Better Mask – 1

An internal project under Rattl has been to try create a better mask for the (Covid) times.

While it is possible we fail to actually create an ideal one, the exercise so far has been a learning one.

Some basic criteria considered:

  • protection against the virus (> handkerchiefs and cloth masks, at least)
  • affordability (pointless if a solution for a global problem is not affordable by everyone)
  • breathable (one reason a lot of people wear it on their chins, etc., is because many masks aren’t exactly easy to breathe in for more than a few minutes)
  • address the gaps on the sides of the nose that are not adequately covered by masks without the nose wire/pin

Good to have features:

  • transparent (at least around the mouth), to enable quality interactions
  • good circulation (ideally explicit unidirectional channels for inhaling and exhaling

Will share any findings or updates as and when I get to work on it.

To start with, these were some initial sketches. Faces 3 & 5 were a quick rough digital trace from an image.

Some advantages of a full-face mask are:

  • less strain of elastic bands on the ears
  • an ignored aspect – the relatively more ‘breathing room’ inside the mask, while being better shielded

Next post Towards a Better Mask – 2

Zomato’s Vertical Slider

Zomato has a really simple but brilliant vertical filter slider.
Many sites and apps aren’t great when it comes to their filters. And oddly, most who use sliders have horizontal ones.

The problem with horizontal sliders on mobile apps, is that we are usually using our phones with one hand. And horizontal slider options are a strain on the thumb. Vertical sliders are simply easier to use. It’s odd how most other apps still use horizontal sliders.

Might not be long before others copy it; but nice work, Zomato!

 

 

 

 

 

 

 

 

 

 

 

 

 

#VerticalSlider #Design #UX #UI #app #slider #userexperience

Managers & Leaders – For your Innovation & Business Growth Needs

a tree in the sunset
If you are a manager who is:
 
1. struggling with business growth
2. stuck with trying to create the next great product or service
 
…but don’t want the hassles of appointing consultants to help you out..
 
Till 14th September, I’m at the Innovation & Design site to be a sounding board for your growth or innovation challenges.
I’ll simply help clear the chaos and confusion, and nudge you towards possible solutions your team can work on.
 
How does this work?
On the site above [or is it below 😉 ], are specific services for leaders & managers (one-to-one) and for teams.
Pick the one that suits you best, pick a convenient day & time slot, and we’ll discuss your challenge and ways to solve it on a simple call (or video call).
 
The services have been priced to be affordable especially for those passionate changemakers whose company innovation budgets simply mean ‘out of pocket’. No hassles of long, expensive consulting assignments.
 
What after September 14th? The services move to my new company website, with more innovation-focused offerings.
=)
 
 
#manager #leader #productinnovation #serviceinnovation #innovation 

Matchbox Design

Matchbox design

As a kid, I used to be quite fascinated by matchboxes. From the uncertainty of being shouted at by some elder, to how many tries it took to light it. And the best, how long could you hold a lit match without burning your fingers.

Pic source: link

Back then, the SHIP matchbox was commonplace. Though I don’t remember them having the jokes at the back of each pack. This standard pack had 50 matchsticks in it. A common problem with any matchbox is running low on striking surface towards the end. It takes more attempts to successfully strike a match.

Then, HomeLites came out with a significantly bigger matchbox. These had 300 matchsticks in it. These seemed to have a bigger problem with the striking surface. Maybe it was the longer striking surface strips on each side that led one to make longer strikes. As a result, you’d have a lot of matches left, but striking a match would become increasingly difficult. You’d spot some unused section towards the edges and try striking it there.

Pic source: link

Anyway, recently I noticed a tiny design change with their matchboxes. And I think it might just solve the striking surface problem.

What they simply did, was replace the two long striking surfaces on either side of the matchbox, with a tiny dividing strip. So instead of two long striking strips, you now have a total of four smaller strips.

If you are overly disciplined, you might restrict yourself to one striking surface at a time. Then use the next one. The rest of us will randomly strike a match against any one of the four surfaces. Point being, with the shorter striking surface, we will unconsciously limit our strike action to that stretch. Am quite sure these new boxes won’t have that old problem.

Just an example of how a simple change to the matchbox design solves a problem that might have left many puzzled. A tiny break in the striking surface alters user behaviour in the right direction. And without necessitating any complex redesigning of the matchbox itself.

If you want to know more about exactly how matches work, read on…

[source of the excerpt below: link]:

The heads of safety matches are composed of a single part. They contain antimony trisulfide, potassium chlorate, sulfur, powdered glass, inert fillers, and animal glue. They may also include a water-soluble dye. Antimony trisulfide cannot be ignited by the heat of friction, even in the presence of an oxidizing agent like potassium chlorate, and it requires another source of ignition to start the combustion. That source of ignition comes from the striking surface, which is deposited on the side of the matchbox or on the back cover of the matchbook.

The striking surface contains red phosphorus, powdered glass, and an adhesive such as gum arabic or urea formaldehyde. When a safety match is rubbed against the striking surface, the friction generates enough heat to convert a trace of the red phosphorus into white phosphorus. This immediately reacts with the potassium chlorate in the match head to produce enough heat to ignite the antimony trisulfide and start the combustion.

Cold Masks

Cold Masks

Late last year, the world (except probably Japan) would not have imagined that in a few months, they would not be able to see full faces in public. And yet, now most people are buying, and some people are making their own cool masks at home.

Over the last three months, I’ve on occasion thought about the design of masks. The N-95 mask (N in N-95 is for ‘Not resistant to oil’), has been recommended by some as being one of the better masks to defend against the Chinese virus.

In the world outside, we see everything from simple synthetic masks to the light blue surgical ones, fancy ones with respirators, and even handkerchiefs and dupattas being used as masks.

However, one problem with everyone wearing masks and makeshifts (kerchiefs, etc.), will be a possible deterioration of social fabric and societal behaviour. Because faces aren’t visible!
It is possible that society as we know it could slowly tend to become a bit colder and indifferent. Because social connects aren’t quite the same when you can’t see a full face and a smile. On occasion, we don’t recognize known people because they are wearing a mask. And far more often than that, a ton of non-verbal communication, the grins and smiles, all get ‘masked’. The inability to see faces could affect the quality of communication and connect. This could affect us as individuals and as a world considerably over the coming months.

Source: pic 1 and pic 2

Feel any difference when you see each Mona Lisa?

Let our masks not make us more cold and indifferent than we were.

The alternative: The only one I could think of, are Transparent masks.

Ashley Lawrence above, a college student studying education for the hearing impaired, designed this mask to help them lip read and follow expressions. Similarly, a few others around the world, a nurse included, have designed transparent masks in recent months. The current option of plastic for a mass market solution however, would be disastrous for the environment.
In labs, there seem to be some natural alternatives like transparent wood. But at the moment, they might be far from ready for deployment.

Q: How can we design an affordable mask that 
(i) protects us from the virus,
(ii) doesn’t harm the environment, and
(iii) helps retain quality of social interactions and connect (by being transparent)?

Thoughts?

Jane Elliott

Jane Elliott

Jane Elliott: image

Heard of Jane Elliott?
 
She’s an American schoolteacher and an anti-racism activist. She is especially famous for her truly visionary “Blue Eyes-Brown Eyes” exercise that she conducted in her classroom, 50 years ago.
 
Get a quick overview of her Blue Eyes-Brown Eyes exercise here. I first came across this a few months ago and thought it was exceptional.
 
Now, Jane recently spoke about world maps, racism, and a bit about her childhood. The stuff about maps really shakes, or at least shook my foundation about maps. Like me, you might just ask yourself what in the world is actually true, if something as fundamental as a map could be distorted that much.
 
Check out the interview here.
 
What an inspiration, this woman is!

Browser Save Password Option

Browsers give you the option to save passwords.
The layout for the choice options however, should be different.
 
Firstly, we are usually in a hurry when using the phone. More importantly, our thumbs or index finger is ever-ready to click. So there is a tendency to accidentally press the ‘save password’ option in the browser, whether the option is placed on the left or right of the ‘Never’ option.

Instead, what if the options were placed one over the other? With the ‘Save Password’ option on top, ‘Never’ below it. That way, even if one is in a hurry, there would be a slightly greater chance of pressing the lower button, which would be ok. Especially to prevent the elderly, who might be averse to having their passwords saved on the browser. They might then panic and wonder how (or even if) they could undo it.
 
One could argue that the elderly might not be as quick and as hurried to press a button before reading, but it could still be confusing.
 
Should these options be reworded?
 
Right now, when you read the text of the prompt, in your head, the keywords ‘save Password’ registers. Which is also why there is a chance of accidentally pressing the ‘save Password’ option.
 
The buttons could be reworded “Don’t save Password” and “Save Password”. While the first option here is too wordy, it will push the user to pause and think. Especially since the words are not identical, and are counter to the possible intended action.
 
The word “Save” has a relatively default response in our heads. Through the years (or decades), when using a file on a computer, you most likely always want to save the file when prompted to. The question to “save” or not, can cause us to go into a similar semi-alert state, and we want to pick save. Even though we might not be alright with our passwords actually being saved by the browser.
 
Additionally, the colour scheme can be confusing. Using the same two colours in a contrasting manner looks clean but does not help. Ideally, contrasting colours will help naturally distinguish the two options.
 
Using a different set of words along with distinct colour schemes would give us just enough time to think about the choices presented to us, before we click!
 
The same could apply to other options we are presented with online. Especially if they are averse to having their passwords saved, and might panic at the thought of how they might undo that action.

Do you own, manage or work at a company, and are faced with business challenges or the need for innovation for growth? Get in touch! More here.

Also, check out my book: Design the Future – talks about innovation, customer insights & design thinking.
Ebook: Amazon. Paperbacks: Amazon & other online bookstores.

Vertical Stapler

Vertical Stapler

Image: source

Over the years, I’ve found myself wanting to staple certain paper prototypes in a particular way. The standard stapler would not allow it though.

One early need I found for a better stapler was during my venture capital days. In an effort to reduce paper wastage, whenever a draft review report needed to be printed, I’d use the book format print option available on the office printer. The printout then just needed to be folded down the centre. You then needed to open the stapler arm, put it along the fold, and press. The ends of the staple pin popping out on the other side would then need to be folded in. Having a vertical stapler (if there is such a thing) would have been so much more convenient.
Why? Because it would allow you to slide the stapler along the fold, and staple. The current design would not allow you to reach the centre fold to staple without opening the lower arm.

What’s even tougher, is when you need to staple the ends of a paper cone. A few different prototypes have had paper cones as part of it. The stapler just wouldn’t reach anywhere near the tip of the cone. Here, a vertical stapler would be very useful.

But when you think about it, the existing stapler design would not work for a vertical stapler. In the regular ones, the two ends of the pin make contact with a surface at the same time, enabling a symmetrical clip being formed.

With a vertical one, using the existing design, one end would make contact first, and this would most likely deform the pin before it is punched in.

Then I came across this interesting D-I-Y article for a vertical stapler.

Source: https://www.instructables.com/id/DIY-vertical-stapler/

One alternative would be where the mould section of the lower arm of the vertical stapler is tilted upwards a bit to enable uniform contact of the two ends of the pin. However, that too would not help with accessing tough-to-reach areas and staple them. Perhaps if the finger grip moulds at the end were gotten rid off and the arms of the stapler ended slightly more pointed, it would allow a better reach.

Seen anything even remotely similar to what I described? Or can you think of any alternate solutions for stapling tough-to-reach areas on sheets of paper?

Do you own, manage or work at a company, and are faced with business challenges or the need for innovation for growth? Get in touch! More here.

Also, check out my book: Design the Future – talks about innovation, customer insights & design thinking.
Ebook: Amazon. Paperbacks: Amazon & other online bookstores.

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