Product Miniatures improve Shopper Experience
Product miniatures
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Product miniatures
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In the past year, customer experience has taken a real nosedive. Big brand products and services making baffling choices. Let’s start with recent Panasonic/Google TVs. With any TV including the good old ones, adjust the volume and it takes about 2 seconds for the volume bar to disappear. Before that if you clicked on any…
A Love Song for India I tried thinking of a love song for India, and couldn’t find one more appropriate than this. ABBA‘s ‘Lay all your love on me’. These four lines seem to be a perfect message from our country, to us citizens. “Don’t go wasting your emotion Lay all your love on me Don’t go sharing…
Product design should factor for human forgetfulness where possible. This is a picture of the detergent tray from a leading brand, top-loading washing machine. The hole in the tray is where detergent, mixed with water, drips into the drum during a wash cycle. However, when the tray is opened to fill detergent, you notice it…
A racist, I assume, has a more chronic condition of xenophobia, which is dislike of, or prejudice against people from other countries.Because a racist will dislike or prejudice against even fellow citizens of another race.Despite knowing this, the laws in some developed countries still use terms such as Black and White. Makes one wonder if they’re…
There’s this economic concept of perverse results (law of unintended consequences), that has some very interesting and amusing examples. Perverse results are those unintended negative outcomes caused by what was intended to be a solution, that instead worsens the original problem. This particular example is from The Ministry of Commonsense. It tells the story of a…
India’s Roads and Bottlenecks Bottlenecks and traffic jams on the streets. Are they an unavoidable phenomenon, or something we caused or created? Same with the lack of lane discipline in Indian drivers. Are drivers always to blame? Or could it be, that some part of the problem is because of how our roads are designed?…
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