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The Clock of Life is Wound but Once
The Clock of Life is Wound but Once Here’s an evergreen classic that makes its rounds about once a year or so, by way of email forwards or social media posts. But unlike many others, this one never ceases to inspire. ——————————– Two Stories BOTH TRUE!! STORY NUMBER ONE Many years ago, Al Capone virtually owned…
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Carry This
Carry This Last afternoon, I was lucky to chance upon some great customer service. I was at a station in Karnataka, heading back to Bombay with my mom. The indifferent railway staff hadn’t been clear about which platform the train would arrive on. After a long wait, the platform was announced. The person at the info desk…
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The Hostile World for Women
The normal-seeming world of us men is often a battle zone that most women need to navigate each day.
Places and experiences we might not give a second thought about, can be horribly taxing on the attentional space of women.
We all need to educate, be considerate, and design safer and more thoughtful spaces and processes for them.Share this:
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The Timing Paradox: Why Rating Your Driver Is Harder Than It Seems, and when 5 Stars isn’t quite Honest
After an Uber or Ola ride, the app asks you to rate your driver. Simple enough. But when should that prompt appear? Ask too soon, and users hesitate. Some worry the driver might instantly receive a notification, drawing attention to them and the location they’ve just been dropped at. Ask too late, and memory of…
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On Getting Better Everyday
Fictional and real-life legends seem to have a more straightforward approach to dealing with complex-seeming challenges and to getting better at something. They simply make it an optimization challenge. Clip: David G Morgan Discover more from Crystal Planet Subscribe to get the latest posts sent to your email. Type your email… Subscribe
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- Design Thinking | Human Behaviour | Improve | India | Wheels
Life is a Highway
India – More highways or Better National & Public Transport? This is an email I had sent to our Minister for Road Transport & Highways in January this year. Of course I am still optimistic (or delusional) enough to hope for a response or an opportunity to further discuss this topic. Either way, I…
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