Product Miniatures improve Shopper Experience
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Don’t be Kupamanduka
Don’t be Kupamanduka When someone just joins your organisation, get their first impression of their experience within a few days of joining. Then, after you run them through the standard tour and the paces, and get another view within a month or two. See if there is a significant drop in the ‘illusion’. And if…
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Google, Search Better
Google, Search Better You know how you sometimes Google something, but the results are random or irrelevant. And you know how Google has the +1 recommendation option on search results. Now, here’s a suggestion that should be considered for Google, shopping sites, and those offering search directly via Google. How about an option similar to…
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The Seat Next To The Lady
The Seat Next To The Lady Recently, the latest player in the online travel business, Travelyaari.com brought in the option of “block your seat next to a lady” on your next bus journey. Yeah, I know. My eyes lit up too for a moment there. But no, buddies, your lifelong dream of getting a seat…
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Did You Fire the Boss?
Did You Fire the Boss? Image: source Boss stormed to my desk, shouting, “it’s the fifth time you’re late to work this week. What’s the meaning of this?” I, obviously surprised and confused, replied, “that… it’s finally Friday?!” Early in my corporate career, whenever I was to interview for a job, there was one piece of advice I…
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Points of View – Life, Work and Religion
Benjamin Franklin | Image: source How open or rigid, would you say your views and beliefs are? Here’s an excerpt from Benjamin Franklin’s autobiography, in which he mentions the following interaction with someone: I was acquainted with one of its founders, Michael Welfare, soon after it appear’d. He complain’d to me that they were grievously calumniated…
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A Forward: What is Butt Dust?
Image: link I had shared this forward on social media a few years ago, and it popped back up today. Apart from the innocence, simplicity and being purely hilarious, it is a nice example of the recognition stage of ’empathy’, a term we behaviour and design thinking folk throw around a lot. Situations we accept…
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