Footwork, Footloose
Discover the Unconventional What does a traditional Ukrainian folk dance have to do with a 396–1 boxing record? In my book, Main Batata Hoon, I explore the fascinating story of Vasiliy Lomachenko, whose legendary dominance…
The Counterintuitive Truth about Innovating
Most people think innovation is about having brilliant ideas. Here’s the uncomfortable truth: ideas are arguably the easiest part of the entire process. The real work is before and after it. The most transformative products,…
A Conversation that Moves Things Forward, for Co-founders, Product Leaders, and Decision-Makers
There's a particular kind of problem that doesn't get solved in meetings. It sits with you, in the margins of a product review, in the pause before you answer a stakeholder's question, in the nagging…
My 2-hour virtual consults for Chief Product Officers and Service Leaders
Writing my books, Think Like an Innovator and Design the Future was, in many ways, an act of distillation; years of consulting work compressed into frameworks and principles that could travel further than I could.…
The Human Angle: Design Thinking
Every product you’ve ever loved was designed by someone who first tried to understand you. Not your demographic. Not your purchase history. You! Your frustrations, your workarounds, your unarticulated wishes. This is the engine behind…
The Innovation Thinking Sandwich
The world has massive problems with "cool" solutions that create even bigger disasters. From the 1950s, we solved convenience with plastic, and now we’re literally breathing it. We solved the fossil fuel headache with Electric…
Life is a Highway – 2
This was an amusing piece of news from this Monday where a corporator suggested imposing a London-style 'pay-to-drive' plan for South Mumbai in India. India has 4x the population of the US, sitting on 1/3rd…
Beyond the Bait and Hook
Book recommendation below. ;) I stumbled upon what initially seemed like an interestingly different fitness service on Instagram. A few clicks in though, it turned out to be the same old behavioural science playbook at…
Innovation: Don’t Let Frameworks become Cages
We have a strange fascination with frameworks. I certainly do. A framework is a visual shortcut that offers a bird's-eye view of a complex idea. It helps us find our bearings when we're overwhelmed by…
Chatbot Humour
You got to love it when your AI chatbot has a sense of humour. This was me asking Gemini for a gist of Nassim Taleb's 'The Black Swan', when she started the explanation with this…
On Clarity
There's a particular frame of time I'm sure you have experienced. You have a big presentation later today, or you're travelling for a week, and suddenly you have a mental clarity that's often missing from…
What Design Thinking gets wrong about Empathy
Here's something that might sound strange coming from someone who's spent years in innovation and design: I'm not always empathetic. And neither are you. There's this perception in the design world that innovators, designers, and…
Attention Residue: Why You Can’t Focus After That ‘Quick’ Meeting
Ever happened to you? You wrap up a 30-minute (or longer) meeting, get back to your desk ready to dive back into work after the meeting that could, in some ways, be considered a break…