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ImproveLife or something like it

The King of Traumatic Times

by Shrutin ShettyOctober 22, 2012

How Vijay and Siddharth Mallya are handling the whole Kingfisher Airline fiasco is appalling. In a similar situation, way back, Richard Branson sold his first and extremely-close-to-his-heart business, Virgin Records at the insistence of financial institutions, so that…

Customer is KingImprove

Serves you Right

by Shrutin ShettyJuly 25, 2012

"Quality in a service or product is not what you put into it. It is what the client or customer gets out of it." - Peter Drucker We recently bought a cordless telephone from Croma…

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