What the Customer Wants There has been the occasional debate between two schools of thought: You need to ask the customer what he/she wants; and, The customer doesn’t know what he/she wants until we show them (remember ol Steve Jobs?) A bulk of the views I’ve come across so far lie on the side of…
Ryan International school – Are CCTVs the Best Solution? 5 min. read. When faced with a problem, ideally, we should get to the source of the problem first. Only then can we attempt to solve it. But of course, we all know that! And yet, almost always, we will first react to a problem by…
Fierce Competition A lot of companies face problems from time to time. Let’s focus on problems that are controllable, i.e., outside of those to do with a declining economy, financial meltdowns, etc. In such situations, many business leaders have had to address shareholder concerns. And many of them justify the situation as ‘witnessing fierce competition’,…
Design Thinking: What a Patient Wants Design Thinking is a relatively new concept in many countries including India. It is, however, already some decades old now. And having been practicing it for a few years now, I often get asked what it is about. And for examples of its applications. For starters, design thinking is…
More women in labour and new mothers die in the US than in any other high-income country. And the CDC Foundation estimates that 60% of these deaths are preventable! 60%!! In one of the most developed countries in the world. And since 1990, only 13 countries in the world have seen a rise in maternal…
Image (only used the LG image because I use one of their models at home): source I’m not exactly on top of the latest microwave oven features. Don’t think I even know most of the old ones. But if this feature doesn’t already exist, it would be great to have. I’m assuming this is how…
Just built a Lego stealth fighter/ drone. It does need a little imagination to smoothen the edges, etc., bear with me on that… But that said, have a look and let me know what you think. Image above: Side-view. Completely collapsed for hangar/storage Image above: Wings fully extended (it folds at two points, one, the…
Image: Robin Williams in the Bicentennial Man Yuval Noah Harari paints an interesting and arguably grim picture of the future, in his book Homo Deus. He runs through possible ways in which the world and we humans might evolve. To give you a glimpse, think of computer programs evolving at the blistering pace they are. From predicting…
Image: source Irrespective of where we place a laptop when we use them, they’re usually well aligned with our arms and hands. This helps make typing relatively effortless. However, have you noticed how the screen is almost never aligned with our head and neck? Depending on the time you spend on the laptop, this causes…
Suggestion to designers Sung Ha Lim and Hee Kyung Oh for their 5-wheel suitcase design (link) Link to my detailed comment about the design of this 5-wheel suitcase is here: link Originally posted here: link