Design Thinking | Ideation | Improve | Innovate | Wheels
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Behavioural Law
The field of economics is steadily realizing the importance of behavioural economics as a more accurate model for policy and economic modeling. It is time the legal education ecosystem factored behaviour into their courses too.
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Amazon Go, This is How You Could Go
Earlier this year, Amazon announced its Amazon Go concept. The cashier-free, and hopefully hassle-free grocery store. The news did seem to receive a disproportionate amount of public interest. Sources: 1 – link, 2 – link Of course we’ve all had our share of standing in queues. Queues where cashiers billed and packed at a…
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My 2-hour virtual consults for Chief Product Officers and Service Leaders
Writing my books, Think Like an Innovator and Design the Future was, in many ways, an act of distillation; years of consulting work compressed into frameworks and principles that could travel further than I could. But frameworks, by their nature, are general. Your product isn’t. Your users aren’t. And the specific tension between what your…
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- Design Thinking | Human Behaviour | Improve | Innovate | RattL-em | Wings
The Middle Seat
In 2019, the US FAA approved the company Molon Labe Seating‘s (MLS) landmark seat design for commercial airplanes. What MLS did, is take the problem of discomfort of middle-seat passengers, and attempted to solve it by: (i) widening the middle seat (from 18″ to 21″), and (ii) placing the seat slightly lower, and slightly…
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When the Room Agrees Too Quickly
There is a particular kind of meeting that should make any product leader nervous: the one where everyone agrees. Anyone who has led a project of moderate complexity knows the exact opposite situation well enough; the loud, confident voices that slow everything down without moving anything forward. Those that offer shallow alternatives with great conviction,…
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Choose Your Mistakes
Choose your mistakes. Life has made a lot of things extremely easy to start. Even the seemingly most impossible of tasks. The knowledge and resources available to us increase our confidence multi-fold, and daunting initiatives don’t look so big anymore. So yes, starting anything is damn easy. What’s the tough part? The toughest bit of it all, is to…
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