Heel Rollers – Not a great Design
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Dark Knight Rising, Batpod Skidding You know how we sometimes have a tendency to give our ‘expert’ views on something that already seems perfect, and how, according to us, it could have still been better? Experts will agree that in areas of personal strengths and weaknesses, it is always better to focus on our strengths rather than our weaknesses. But in some other…
Killer Design What comes to mind when you think of possible consequences of bad design? Of a badly designed product or service? You might think the product generates less revenues. Or a rise in the number of product returns, and unhappy, angry or disappointed customers. Right? But what about death? Of animals? Or worse, death…
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker We recently bought a cordless telephone from Croma (for the uninitiated, Croma comes under the Tata umbrella). Took it back home and it was not working. Late next…
The gap between good intentions and impact of the resulting action (or choice) has been an area of interest to me. A decade ago, a Brad Pitt linked non-profit messed up an affordable homes project [2008-2015] in New Orleans. Meant to be green and sustainable, the homes had severe structural and mold problems. 6 of…
I can’t seem to get over the irony of how once upon a time, Russian tanks helped turn the fate of a world war against invading Germany..; to current times where multiple European countries are now sending German-made (Leopard 2) tanks to Ukraine to help save it from the invading Russians. Somewhere between these…