Heel Rollers – Not a great Design
Image: source
A to B to C This one is in connection to some earlier posts on ‘Impactful brevity’ and on effective communication (So what’s your Point?). A friend recently sent me a hilarious video on WhatsApp that somehow reminded me of an incident from high school that I was surprised I remembered. Wonder how the memory had managed to survive in the junk in my…
Creating and Understanding Customer Feedback If you’ve ever ordered waffles online, most likely they’ll come in one of two kinds of packaging. One is clean like in the pic above. The other is where all of them in thin paper holders will be stuffed into a box. Quite messy. Anyway, say you ordered a few…
Just Like That I have always disliked the idea of businesses buying, and friends forcing ‘Likes’ on Facebook. The number of likes really skews the picture. It makes it difficult to differentiate between a business that has bought 300 likes from one that has earned 200 likes with quality business and customer delight. Surely, Twitter, feedback, and public reviews…
Image: Robin Williams in the Bicentennial Man Yuval Noah Harari paints an interesting and arguably grim picture of the future, in his book Homo Deus. He runs through possible ways in which the world and we humans might evolve. To give you a glimpse, think of computer programs evolving at the blistering pace they are. From predicting…
Ever been late to get somewhere, and you got stuck behind a car driven by an old woman or man, or maybe even a learner who’s instructor managed to pick the same road on the same day when you were late and crossing it. Or even the one who’s so busy chatting with their co-passenger, that driving becomes almost an external, disconnected event for them.