Heel Rollers – Not a great Design
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Image: sourceAttention! Is this the Police? Last evening I went to pick up some things for home from the department store. Visits to that store isn’t exactly something I look forward to. Considering the place is a little dusty, and the staff is slow and clueless. And for some inexplicable reason, they keep shifting some sections around every other…
Image: source B2B and B2C Customers For the longest time, Retail, or Business-to-Consumer (B2C) ‘customers’ have been accustomed to, and driven by, fads, hype, distorted facts and price wars, to influence their buying choices. Busines-to-Business (B2B) customers on the other hand, used to (and hopefully still do) represent the more rational side of decision-making. They use,…
A Session on Innovation, Design Thinking & The Future of Work Earlier this week, I was invited to conduct a session around ‘Innovation, Design Thinking and the Future of Work’ at the Indian School of Management & Entrepreneurship, for a batch of about 170 grad students from Vaze College. The most enjoyable session I’ve had so…
Seasons Greetings Y’all.! Compared to businesses abroad, companies in India have been notorious for having too many public/festival holidays. And employees, of course, have always been grumbling about not having enough. There are numerous and diverse religions and cultures here. And its our collectively celebrating festivals is what makes Indian culture unique and rich in itself. Now…
Ava and Dr. Jimmy Patell, dear friends of mine, were extremely kind to gift me a poem that they wrote about my book on design thinking, Design the Future. The poem itself is more priceless to me than the book. Really humbling. Here it is. Design the Future, what does it portend What does it…
Common problems startups face – A Design thinking outlook I have been directly associated with startups since 2006. That’s when I started my career as a member of a venture capital investment team. All the way to my recent years consulting them and young businesses, I have heard a multitude of problems that startups face….