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Customer is KingImproveManagement Mumblings

The Up Side of Consulting

by Shrutin ShettyMay 16, 2014March 10, 2018

The Up Side of Consulting Here's a post I had drafted for submitting as a resource to MosaicHub, in response to their call to members for 'the Top 5 things businesses need to know about your area…

ImproveLife or something like itNot So Serious

Ghost Rider

by Shrutin ShettyMarch 21, 2014March 10, 2018

Ghost Rider India has seen a meteoric rise in the number of vehicles on its roads. And with it, driving sense and etiquette have disappeared into oblivion. I'll agree I'm not too great a driver myself. But few…

ImproveInspire

Rolling Gear

by Shrutin ShettyMarch 17, 2014March 10, 2018

Rolling Gear Last May, Indian airline companies reduced the permissible weight limit on checked-in bags [domestic sector] to 15 kgs. The international limit ranges from 23 kgs (or lower?) to the more generous likes of Emirates that allows…

InspireLife or something like it

The Superior Sex

by Shrutin ShettyMarch 10, 2014March 10, 2018

The Superior Sex The timing of this post, right after the so-called 'Women's day' is purely coincidental. For one, I don't even know what 'Women's day' is supposed to mean. If we 'full-of-ourselves-men' don't have a 'men's…

ImproveInspireManagement Mumblings

Carry This

by Shrutin ShettyFebruary 11, 2014March 10, 2018

Carry This Last afternoon, I was lucky to chance upon some great customer service. I was at a station in Karnataka, heading back to Bombay with my mom. The indifferent railway staff hadn't been clear about which…

Inspire

The A-Z of Consulting

by Shrutin ShettyFebruary 4, 2014March 10, 2018

The A-Z of Consulting I had recently uploaded a new presentation about the A-Team, a Management Strategy & Consulting service for Small & Medium Businesses that I run. Contrary to the general perception most people have…

Management Mumblings

Are you Sold to the Idea?

by Shrutin ShettyJanuary 13, 2014March 10, 2018

Are you Sold to the Idea? Here's a first post under a new category called 'Management Mumblings'. I recently addressed and interacted with about 70 really smart MBA students, with whom I was sharing experiences from my corporate career,…

InspireLife or something like it

If You’re Gonna Fly

by Shrutin ShettyJanuary 7, 2014March 10, 2018

If You're Gonna Fly Now that's how one should live their life. For those of you in India, I'm sure you saw the news about the Air India flight that made an emergency landing at Jaipur airport on…

HeroesImproveLife or something like it

Your Time Will Come

by Shrutin ShettyDecember 23, 2013March 11, 2018

Your Time Will Come Three days ago, I was rushing to office after a meeting. The day somehow seemed very different. Special, in an inexplicable way. The meeting had gone well too. While waiting at…

ImproveInspireLife or something like it

Chip Off the Old Block

by Shrutin ShettyNovember 21, 2013March 11, 2018

Chip Off the Old Block Renaissance artist Michelangelo claimed that his job was to free the human form trapped inside the block. His words, apparently were: “In every block of marble I see a statue…

Improve

Seasons Greetings Y’all.!

by Shrutin ShettyNovember 12, 2013March 11, 2018

Seasons Greetings Y'all.! Compared to businesses abroad, companies in India have been notorious for having too many public/festival holidays. And employees, of course, have always been grumbling about not having enough. There are numerous and diverse…

ImproveLife or something like it

I Wonder If You Can

by Shrutin ShettyOctober 30, 2013March 11, 2018

I Wonder If You Can Think about any random man-made problem that the world faces; financial meltdowns, corruption, greed, poverty. Also, inequalities, ethnic violence, crimes against women and children, "man-made" natural disasters, and so on. Wouldn't it be easy even…

Customer is KingImproveInspire

Sell Blankets to Eskimos

by Shrutin ShettyOctober 18, 2013March 11, 2018

Sell Blankets to Eskimos This post requires you to think a bit. Might be difficult on a Friday night, but do give it a thought over the weekend. We all know how challenging the life of a salesperson…

InspireLife or something like it

As High As You Can

by Shrutin ShettyOctober 13, 2013March 11, 2018

As High As You Can This post is not an original. It is a really inspiring message that I received recently. And even though some of you might have read it elsewhere, I think it does come in…

Improve

Everything’s What Not It Seems

by Shrutin ShettyOctober 10, 2013March 11, 2018

Everything's What Not It Seems Life Lesson: As we go through life, at any point, if we find that nobody or relatively fewer people are opposing or contradicting our views or opinions, it can only mean one of the following: you've stated the obvious (Means…

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