Part 4 was about how we should proactively try to improve or disrupt where necessary, the inefficient parts of the sector or space we work in. And now, arguably the most valuable lesson I was taught, something that ties up all previous learnings. In 2015, I had first stumbled upon design thinking when I signed…
Part 4 of a series of posts aimed at young professionals. The world is getting increasingly confusing. Here are some of my learnings. In the last post (here), I mentioned the need for taking bold/ tough decisions. And the benefits they bring. And that you can’t usually create your best work from a place of…
Back in the day when batteries in remote controls ran low, they would be working one moment and not the next, right? Apparently though, based on how different remotes are designed and how power is distributed, different buttons and functions are affected differently when power starts running low. I noticed this over the weekend when…
Part 3 of a series of posts aimed at young professionals. The world is getting increasingly confusing. Here are some of my learnings. Previous post here. As an innovation and strategy consultant, I have had the occasional prospect haggle over fees from day one. When one of the first prospects reached out within days of…
There are brilliant behavioural science wizards across the world unfortunately employed with companies that have them busy finding behavioural science tactics to quickly build trust among customers. And maybe it works sometimes. To my knowledge though, the cleanest way to build trust, is to go with trustworthy intentions, and be absolutely transparent in matters. What…
Our present realities can get very grey with information overload, misinformation, and fake news. Which is why this news from last week was so interesting. In the recent Maharashtra Legislative Assembly elections, supporters and politicians from parties that lost, claimed the electronic voting machines were rigged. Some cited electronic voting machines suspiciously did not lose…
Part 2 of a series of posts for young professionals and entrepreneurs. Reflections from 12 years as a freelance innovation and strategy consultant in an increasingly chaotic world. As I mentioned in my last post, to find your niche, you need to explore diverse work first, then narrow your focus. In the early days of…
When companies create products, focus often tends to be on maximizing perceived value and profitability (within the respective value category). It’s like they are looking outward, being reactive (to competitors), and playing their part in a herd. Yet every once in a rare while, comes a product that has been built so thoughtfully, you begin…
Many Rolls Royce cars have a sheer vertical drop front design. And while they are extremely powerful and can go fast, they normally don’t, because they are meant to transport their occupants safely, in luxury, and in a refined manner, not to indulge in drag races. And so the vertical drop might be alright on…