As the late American inventor and engineer, Charles Kettering very wisely said, “A problem well-stated is half-solved.”
The need is to re-frame every problem into a challenge. To get better ideas, to be able to solve it faster, and in a better way.
Chain Reaction A lot of you might have watched this video at least once in the last 2 years that it seems to have been on Youtube. In case you haven’t, hit play. I’ve been lucky to witness one such incident way back in junior college. I was in a bus heading for class, when this man got…
Image: source B2B and B2C Customers For the longest time, Retail, or Business-to-Consumer (B2C) ‘customers’ have been accustomed to, and driven by, fads, hype, distorted facts and price wars, to influence their buying choices. Busines-to-Business (B2B) customers on the other hand, used to (and hopefully still do) represent the more rational side of decision-making. They use,…
Sometime before lockdown, I was in another city, attending a wedding. The reception was in this beautiful open ground. I’m no fan of wedding ceremonies, so once I was done admiring the place, I was a little bored. After some time at the bar, I caught up with a few people, and was back to…
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker We recently bought a cordless telephone from Croma (for the uninitiated, Croma comes under the Tata umbrella). Took it back home and it was not working. Late next…
While looking up an old blogging account of mine, I stumbled upon a RattL ’em idea from many years ago. I had made a suggestion to Google, sometime in Feb., 2013 regarding composing of emails. People sometimes want to, or even unintentionally tend to write lengthy mails. And people’s attention spans have become shorter [or…
The Future Indian PM Technology played a crucial role in winning Barack Obama his first, and securing his second term as US President. With that, I think it was evident that a capable leader and change maker must have the power of new age technology and media on his or her side, to connect with the constantly changing…