Brave Product Designs
Present day products, be it cars, or consumer products; they have become extremely safe and similar-looking.
Like the past, one can only hope the future too has some brave designs in store.
Clip: Tom Fisk
Present day products, be it cars, or consumer products; they have become extremely safe and similar-looking.
Like the past, one can only hope the future too has some brave designs in store.
Clip: Tom Fisk
Carry This Last afternoon, I was lucky to chance upon some great customer service. I was at a station in Karnataka, heading back to Bombay with my mom. The indifferent railway staff hadn’t been clear about which platform the train would arrive on. After a long wait, the platform was announced. The person at the info desk…
Au-shitz.! With all the ‘do good deeds’ and ‘do unto thy neighbour…’ that has literally been beaten into our souls while we were growing up, I often wondered why some corrupt politicians and other people in power seemed to go from crime to crime without losing any sleep over it, and they just seemed to…
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” – Peter Drucker We recently bought a cordless telephone from Croma (for the uninitiated, Croma comes under the Tata umbrella). Took it back home and it was not working. Late next…
Today, another MIG-21 crashed in Haryana. Thankfully the pilot was safe and apart from a big ass crater in a field, there was no major damage. With 6 MIG-21 crashes in this year alone, the IAF has lost over 100 pilots in 283 accidents between 1993 and 2002. Till date it has lost over half…
Earlier this year, Amazon announced its Amazon Go concept. The cashier-free, and hopefully hassle-free grocery store. The news did seem to receive a disproportionate amount of public interest. Sources: 1 – link, 2 – link Of course we’ve all had our share of standing in queues. Queues where cashiers billed and packed at a…
Are you Sold to the Idea? Here’s a first post under a new category called ‘Management Mumblings’. I recently addressed and interacted with about 70 really smart MBA students, with whom I was sharing experiences from my corporate career, and about starting up and growing, with the objective of encouraging entrepreneurship. In comparison, I’ve always found it easier to interact with people from industry,…