Jane Elliott

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Jane Elliott: image
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Just Like That I have always disliked the idea of businesses buying, and friends forcing ‘Likes’ on Facebook. The number of likes really skews the picture. It makes it difficult to differentiate between a business that has bought 300 likes from one that has earned 200 likes with quality business and customer delight. Surely, Twitter, feedback, and public reviews…
Here in India, we citizens as consumers don’t quite take customer feedback as seriously yet, as they do in some other countries. In my first job for a short stint at a BPO in Bangalore, I was puzzled to find out that random surveys went out to retail customers of our Hewlett Packard products in…
I usually do not reproduce or re-post any existing content on my blog. But here is one exception. Here’s a post written by Sangeeta Das, one of thousands of brave citizens who were part of the peaceful movement in Delhi, protesting against a brutal gang-rape (on Dec. 16) and the unsafe India that politicians have…
Remember that scene in Sleepy Hollow, where the roots of the tree of the dead open up to allow the headless horseman through? My neighbors have their very own little Sleepy Hollow going on here 🙂 Discover more from Crystal Planet Subscribe to get the latest posts sent to your email. Type your email… Subscribe
what’SAPpening? You know the whole “effect” thing. It is all about how things are put, less about what things really are. Its more about the gift wrap than about the gift. More to do with the fanfare, and less about the intention; all about quantity, not much about quality, and all that. For the past…
“As a leader, you have to show up. You’ve got to conduct business reviews. You can’t be detached and removed and absent. When you go to an operation and you run a review of the business, the people may not like what you tell them, but they will say, “At least he cares enough about…
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