Excerpt from Execution by Larry Bossidy

“As a leader, you have to show up. You’ve got to conduct business reviews. You can’t be detached and removed and absent. When you go to an operation and you run a review of the business, the people may not like what you tell them, but they will say, “At least he cares enough about my business to come and review it with us today. He stayed there for four hours. He quizzed the hell out of us.” Good people want that. It’s a way of raising their dignity. It’s a way of expressing appreciation and a reward for their extensive preparation.”

~ Larry Bossidy in his book, Execution