In Search or a Better Chair
Researching chair designs…
..in the search for a better one.
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- Design Thinking | Human Behaviour | Ideation | Improve | Innovate | Life or something like it | The known unknown
Gimme Your Best Question!
A few days ago, I shared how one re-framed question unlocked a breakthrough solution for a pediatric hospital project, and opened up a contest for you to share YOUR transformational questions. I’ve been thinking about the questions sitting unasked in your minds. The ones that shifted a project’s direction. The ones that helped a struggling…
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The Human Angle: Design Thinking
Every product you’ve ever loved was designed by someone who first tried to understand you. Not your demographic. Not your purchase history. You! Your frustrations, your workarounds, your unarticulated wishes. This is the engine behind the world’s most beloved designs, and it has a name: empathy. Not the soft, feel-good kind, but the rigorous, observational,…
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Attention!
Attention! Allan Massie said, “Do you know what a soldier is, young man? He’s the chap who makes it possible for civilized folk to despise war.” Last night I watched a movie called ‘Holiday‘. An action thriller about a soldier on vacation who uncovers a dangerous plot. I noticed something rather shameful with the crowd at the…
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For More Inclusive Products and Solutions
When designing products or experiences for customers who might be less privileged compared to you, a lot of people attempt to try and think of what life might be like for them in general, and specifically about how they work around the challenge statement. And often, they do this from meeting rooms and offices, well…
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Whose Viewpoint?
Consider times when you address people. Be it as entrepreneurs pitching to a banker or equity investor. Or as managers, giving top bosses a review. Or teaching students an odd topic. Or even just explaining something to someone, especially an elder. Whose point of view do you consider when preparing? We often tend to look…
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Netflix on How Small Features go a Long Way
Netflix does something admirable with its listing thumbnails. it toggles the image thumbnails of many of its movie and series listings, and also the hover preview clips, from one of 2-3 different ones. While it might make finding a specific movie or series just by scanning thumbnails a bit tedious for some, in general I…
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