Skip to content

Crystal Planet

Lose some…Win 'em all.!

  • Home
  • About Shrutin
  • My Books
  • Design Thinking
  • Other Blogs

Tag: customer rating

  • Home
  • customer rating
Design ThinkingHuman BehaviourImproveManagement MumblingsProductThe known unknown

The Timing Paradox: Why Rating Your Driver Is Harder Than It Seems, and when 5 Stars isn’t quite Honest

by Shrutin ShettyJanuary 6, 2026January 5, 2026

After an Uber or Ola ride, the app asks you to rate your driver. Simple enough. But when should that prompt appear? Ask too soon, and users hesitate. Some worry the driver might instantly receive…

Recent Posts

  • Attention Residue: Why You Can’t Focus After That ‘Quick’ Meeting January 28, 2026
  • The Questions We Don’t Ask: How Problem Framing Determines Solution Quality January 21, 2026
  • When Did We Stop Designing for Humans? January 19, 2026

Archives

Tags

Amazon behavior behaviour book business cars change counterintuitive counterintuitiveness creativity customer design design thinking driving email ethics experience Facebook Google human behaviour idea ideation India innovation investment Main Batata Hoon peace problem solving process product product design productivity quality Ratan Tata RattL 'em respect restaurant safety service Shrutin Shetty strategy Think Like An Innovator time Venture Capital work
Copyright © 2026 Crystal Planet Theme: Blog Room By Artify Themes.