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Product Use and Experience – Range and Layers

ByShrutin Shetty

There is a beauty to how some products (and software) are designed. Think scissors. If we want to cut something fast, we use the forward section of the blades (speed multiplier). Want to cut something fatter or tougher, use the rear end of the blades (effort multiplier); and cut slower, or risk breaking the scissors….

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Exploitative Businesses & Divine (and Tech) Interventions

ByShrutin Shetty

As some businesses get increasingly exploitative, sometimes other businesses and sometimes a divine intervention comes to counter the effect.