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Customer is KingDesign ThinkingHuman BehaviourImprove

Creating and Understanding Customer Feedback

by Shrutin ShettyNovember 7, 2019November 6, 2019

A waffles order packaging (doesn't it look like a Viking head?) Creating and Understanding Customer Feedback If you've ever ordered waffles online, most likely they'll come in one of two kinds of packaging. One is…

Design ThinkingHuman Behaviour

Amazon Go, This is How You Could Go

by Shrutin ShettyAugust 8, 2017March 10, 2018

Earlier this year, Amazon announced its Amazon Go concept. The cashier-free, and hopefully hassle-free grocery store. The news did seem to receive a disproportionate amount of public interest.    Sources: 1 - link, 2 -…

Design ThinkingHuman BehaviourImproveInnovateLife or something like itThe known unknown

Is A Bot After Your Job?

by Shrutin ShettyApril 18, 2017April 18, 2017

Image: Robin Williams in the Bicentennial Man Yuval Noah Harari paints an interesting and arguably grim picture of the future, in his book Homo Deus. He runs through possible ways in which the world and we humans…

Not So Serious

Love at First Bite

by Shrutin ShettyJune 19, 2013June 2, 2018

Love at First Bite While the title may be a little misleading to some, this post isn't a vampire or cannibal's love story. With this post, I was thinking about some light topic to briefly…

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