Customer Feedback, Ratings and Reviews
Here in India, we citizens as consumers don't quite take customer feedback as seriously yet, as they do in some other countries. In my first job for a short stint at a BPO in Bangalore,…
Year: 2024
On E-Readers
Over the years, I have asked quite a few people who have gotten used to e-readers (as opposed to loyalists who stick to physical books), if they prefer horizontally swiping to turn pages, or vertically…
Trial Biking and the One-Inch Punch
What's the similarity between trial biking and the one-inch punch? Is there any similarity? I believe so. I have always enjoyed watching trial bike events on TV (check the clip, not to be mistaken with…
When Google messes User Experience
The bout between the tech giants Amazon and Google regarding Google's payments related policy, that has been going on since 2022, has finally hit India recently, and the two giants have taken a big dump…
Brave Product Designs
Present day products, be it cars, or consumer products; they have become extremely safe and similar-looking. Like the past, one can only hope the future too has some brave designs in store. Clip: Tom Fisk
On Getting Better Everyday
Fictional and real-life legends seem to have a more straightforward approach to dealing with complex-seeming challenges and to getting better at something. They simply make it an optimization challenge. Clip: David G Morgan
On Framing Problems
As the late American inventor and engineer, Charles Kettering very wisely said, "A problem well-stated is half-solved." The need is to re-frame every problem into a challenge. To get better ideas, to be able to…
Time can Distill Goals
Another one on productivity. A lot of us have made lists and planned things out thing, be it an event, a shopping list, or life goals. However, here's something I have faced whenever listing some…
Music and Productivity
#Productivity This is for those of us who listen to music when working or studying. Something I have experienced.. If your work needs a good amount of figuring out or making sense, a lot of…
A Reader’s Review that Addresses a Writer’s Wish
The overarching theme for my recent book, 'Main Batata Hoon' is not quite as simple as the stories in it are. So it would take me a minute to give an overview to anyone who…
The Invisible Emotional Tug-of-war between Indian Parents with Kids abroad
Once I started noticing contrasting oddities in our human nature and behaviour a few years ago, a bulk of them ended up in the book 'Main Batata Hoon'. The thing is though, once you start…
My Second Book – Main Batata Hoon
My recently published book, 'Main Batata Hoon', is now available in paperback and Kindle formats on most if not all regional Amazon sites around the world. An aunt was so amused with the title, she…