Anti-crime colour balls Imagine you are a store manager, and a masked thief has you at gun or knife-point, asking you to empty the cash into his or her bag. How would you recognize the thief outside in a crowd of people? Especially if he or she had an accomplice, and the bag exchanged hands?…
Changing User Behaviour I am currently reading the book Hooked, and happened to read something very important. I shared the excerpt with a design thinking group I am administrator of. The snippet read: John Gourville, a professor of marketing at Harvard Business School, stipulates that “many innovations fail because consumers irrationally overvalue the old while…
Buffer Browser Google has become increasingly intrusive over the years. Keep all your location-related settings off, and she still knows where you are. And if that’s enough, she’ll shamelessly ask you to write a review about the place. If privacy means nothing to you, there is no problem. But in case you’re one of those…
CrystalPlanet: SHe
How can we make it easier for them while dismantling the patriarchy?
Who Does Recruiting Best? An acquaintance on LinkedIn recently tagged me and some others including a friend, on a post. It was about how design thinking and good practices are applied to several areas of any business, but how recruiting often goes neglected. He said that hiring managers and candidates were often unhappy with the…
CrystalPlanet: Staying Power
I recently came across an article about an initiative to create awareness about marine pollution. Some folks living close to a beach (can’t seem to find the beach’s location), created a giant, transparent fish. Made of mesh and barbed wire, it had a signboard which read, ‘Goby loves plastic, please feed him.’ It made for…
One of the fundamental ingredients of an impactful innovation or successful design thinking exercise, is empathy. The ability to understand and share the feelings of another. Often, in our enthusiasm to create something someone (a customer segment, employees, or even society), or to solve a problem for them, we tend to knowingly or unknowingly speed…
CrystalPlanet : Built In Your Image
When we barely understand fellow humans, do you think AI will?
Ava and Dr. Jimmy Patell, dear friends of mine, were extremely kind to gift me a poem that they wrote about my book on design thinking, Design the Future. The poem itself is more priceless to me than the book. Really humbling. Here it is. Design the Future, what does it portend What does it…